Terms of service

OVERVIEW

Welcome to House Loving! Throughout this document, the terms “we”, “us”, and “our” represent House Loving. We operate this e-commerce platform, website (https://houseloving.com/), and all associated services, features, content, and tools (collectively, the “Services”) to offer you a curated shopping experience. House Loving is hosted on Shopify, which provides the underlying technology that allows us to deliver these Services to you.

The following terms and conditions, along with any other policies linked or referenced here (the “Terms of Service” or “Terms”), outline your responsibilities and rights when accessing our Services.

We urge you to read these Terms of Service carefully. They contain crucial details regarding your legal rights, including limitations of our liability and warranty disclaimers.

By browsing our site, making a purchase, or otherwise interacting with our Services, you consent to be legally bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these Terms or our Privacy Policy, please do not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms, you confirm that you have reached the age of majority in your state, province, or territory of residence. Furthermore, you grant us consent to allow any of your minor dependents to utilize the Services via devices you manage or own.

To fully utilize our Services—such as browsing our collections or completing a purchase—we may require specific details like your email, shipping address, and payment information. You guarantee that all information you submit to our store is accurate, complete, and up-to-date, and that you possess the legal right to share it.

You bear full responsibility for safeguarding your account login credentials and for all actions taken under your account. You are strictly prohibited from licensing, selling, assigning, or transferring your account to a third party.

SECTION 2 - OUR PRODUCTS

We strive to display our products and services as accurately as possible on our website. However, we cannot guarantee that the color, texture, or appearance of items will perfectly match what you see on your screen, as display settings vary significantly across devices.

We do not make any warranties that the quality of our products, services, or information will perfectly align with your personal expectations, nor do we guarantee they will look exactly as digitally rendered.

All product details and descriptions are subject to change at our sole discretion and without prior notice. We reserve the right to halt the production or sale of any product at any time. We also reserve the right to limit the quantities of items sold to any individual, household, or geographic region on a case-by-case basis.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase an item. House Loving retains the right to accept, limit, or outright reject any order at our complete discretion. An order is only considered finalized and accepted once we send confirmation. We must successfully process your payment prior to this acceptance. Please double-check your cart before checking out, as our automated system may prevent us from accommodating cancellations once an order enters the processing phase. If we modify or cancel an order, we will try to notify you using the email, phone number, or billing address provided during checkout.

Any returns or exchanges are governed strictly by our Refund Policy.

You confirm that any items purchased from us are for personal or household use only, and are not intended for commercial export or resale.

SECTION 4 - PRICES AND BILLING

Our pricing, promotions, and discounts can change at any time without prior warning. The final price for your product will be the one active at the exact moment you place your order, as reflected in your confirmation email. Unless explicitly stated otherwise, our listed prices do not account for shipping, handling fees, taxes, or import customs.

Prices on our website may differ from those found in physical retail locations or on third-party platforms. Occasionally, we run special promotions that may alter pricing; these are governed by their own specific terms. In the event of a conflict, the promotional terms will supersede these standard Terms.

You agree to supply valid, accurate, and current payment and account information for all purchases. You also agree to promptly update any changes to your email, credit card details, and expiration dates so we can seamlessly process your transactions and contact you if necessary.

You warrant that:

  • the credit card details you input are correct;
  • you are an authorized user of that card;
  • your card issuer will honor the charges; and
  • you will pay all incurred charges at the agreed-upon prices, including all applicable taxes and shipping fees.

SECTION 5 - SHIPPING AND DELIVERY

House Loving cannot be held liable for delivery delays. Any provided shipping timelines are merely estimates and are not guaranteed. We are not responsible for delays stemming from customs, carrier issues, or external events beyond our reasonable control. The moment we hand your package over to the shipping carrier, the risk of loss and title of the products transfer entirely to you.

SECTION 6 - INTELLECTUAL PROPERTY

Everything comprising our Services—including text, graphics, branding, images, audio, video, product layouts, and site design—is the exclusive property of House Loving, our affiliates, or our licensors. These assets are protected by domestic and international copyright, trademark, and patent laws.

These Terms grant you permission to use our Services solely for non-commercial, personal purposes. You are forbidden from modifying, downloading, reproducing, distributing, republishing, or creating derivative works from any material on our site without our explicit written consent. Nothing in this document grants you a license or right to utilize any intellectual property belonging to House Loving, Shopify, or other third parties. Violating these rules may result in legal action under state and federal law. All rights not explicitly outlined here are reserved by House Loving.

The House Loving name, logos, slogans, and custom graphics are our proprietary trademarks. They cannot be used without prior written authorization. Shopify’s corresponding marks belong to Shopify. Any other brands or logos seen on the Services are the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may offer you access to third-party tools or integrations. We do not monitor these tools, nor do we have any control over their functionality.

You understand and agree that these optional tools are provided on an “as is” and “as available” basis, without any warranties, endorsements, or conditions. We accept no liability whatsoever for any issues or damages arising from your use of these third-party integrations.

Choosing to utilize these optional tools is done entirely at your own risk. It is your responsibility to review and agree to the terms provided by the third-party developers.

Any future features, resources, or tools added to the website will automatically be subject to these exact same Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our site may feature hyperlinks or embedded content directing you to external, third-party websites. We do not evaluate or guarantee the accuracy, safety, or content of these external platforms. Clicking away from our Services to visit these sites is done at your own risk.

House Loving is not liable for any damages or losses associated with your use of third-party websites, nor for any products or services you purchase from them. Please thoroughly review their specific terms and policies before engaging in any transactions. Any complaints or questions regarding third-party goods must be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store operates on the Shopify platform, which provides the software that allows us to offer these Services. However, any commercial transaction you make is strictly between you and House Loving. By using this site, you acknowledge that Shopify is not liable for any element of the sales contract between you and us, including any damages, losses, or injuries resulting from your purchases. You explicitly release Shopify and its corporate affiliates from any claims, liabilities, or disputes arising from your interactions with House Loving.

SECTION 10 - PRIVACY POLICY

The collection and use of your personal data through our website are governed by our Privacy Policy, available here. Additionally, certain data may be subject to Shopify’s own Privacy Policy, which you can read here. By utilizing our Services, you confirm that you have reviewed both policies.

Because Shopify hosts our platform, they collect and process specific usage data to maintain and enhance the website's functionality. Information you provide is securely transmitted to Shopify and its third-party partners (who may operate outside your home country) to deliver these Services. Please consult our Privacy Policy for comprehensive details on data handling.

SECTION 11 - FEEDBACK

If you send us suggestions, reviews, creative ideas, proposals, or other materials—whether solicited or unsolicited (collectively, “Feedback”)—you grant House Loving a worldwide, perpetual, royalty-free, and sublicensable right to publish, modify, distribute, and utilize that Feedback in any format or medium, including for commercial gain. We may use this Feedback to improve our business operations or promotional materials.

By submitting Feedback, you warrant that:

  • you hold all necessary rights to the content;
  • you have openly disclosed any compensation you received for providing the Feedback; and
  • your submission aligns with these Terms.

We are under no obligation to keep your Feedback confidential, pay you for it, or respond to it.

We reserve the right, but not the obligation, to monitor, edit, or delete any Feedback that we deem offensive, illegal, threatening, defamatory, or in violation of anyone’s intellectual property rights or these Terms.

You agree that your comments will not infringe upon third-party rights, including privacy, copyright, or trademarks. Furthermore, your Feedback must not contain malware, abusive language, or obscene material that could disrupt our Services. You may not use a fake identity or mislead us regarding the origin of your comments. You bear sole liability for the accuracy and legality of your Feedback. House Loving assumes no responsibility for comments posted by you or others.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, our site may display content containing typographical errors or inaccuracies related to product details, transit times, shipping costs, or pricing. We reserve the right to correct these omissions and update information at any given time without prior notice. If an order was placed based on incorrect information, we reserve the right to cancel that order.

SECTION 13 - PROHIBITED USES

Our Services are for lawful use only. You are strictly prohibited from using the site:

  • for any illegal acts;
  • to violate any local, state, federal, or international laws;
  • to infringe upon our intellectual property or that of others;
  • to discriminate, harass, defame, or intimidate our staff or other users;
  • to submit fraudulent information;
  • to upload content that violates these Terms;
  • to transmit spam, chain letters, or unauthorized promotional material;
  • to impersonate another entity or individual; or
  • to engage in behavior that harms the store, Shopify, or other users.

Furthermore, you must not:

  • deploy viruses, malware, or destructive code;
  • scrape, copy, resell, or exploit any part of our site;
  • harvest the personal data of others;
  • engage in phishing or pharming; or
  • attempt to bypass the security protocols of our Services or the wider Internet.

We retain the right to terminate your access immediately and without notice if you engage in any prohibited behaviors.

SECTION 14 - TERMINATION

We reserve the right to terminate your access to our Services or cancel this agreement at our sole discretion, at any time, and without notice. You will remain responsible for any outstanding balances incurred up to the date of termination.

Certain clauses of these Terms will survive the termination of your account, specifically: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law, and any other sections designed to endure beyond the end of this agreement.

SECTION 15 - DISCLAIMER OF WARRANTIES

Any information provided on our Services is for general informational purposes. We do not guarantee that this information is comprehensive, accurate, or perfectly reliable. Relying on this content is done entirely at your own risk.

EXCEPT WHERE EXPLICITLY STATED BY HOUSE LOVING, ALL SERVICES AND PRODUCTS DELIVERED TO YOU ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. WE DISCLAIM ALL WARRANTIES, WHETHER IMPLIED OR EXPRESS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE CANNOT GUARANTEE THAT YOUR USE OF OUR PLATFORM WILL BE SECURE, ERROR-FREE, OR UNINTERRUPTED. CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL HOUSE LOVING, OUR DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, OR SHOPIFY BE HELD LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES. THIS INCLUDES, BUT IS NOT LIMITED TO, LOST PROFITS, LOST DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED HEREIN. THIS APPLIES WHETHER THE CLAIM IS BASED IN TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

SECTION 17 - INDEMNIFICATION

You agree to defend, indemnify, and hold House Loving, Shopify, and our respective officers, directors, partners, and employees harmless against any claims, damages, or liabilities (including reasonable legal fees) brought forward by any third party due to your breach of these Terms, your violation of any laws, or your misuse of our Services.

We will attempt to notify you of any such claims; however, failure to notify you will not void your indemnification obligations unless it causes material prejudice. We reserve the right to assume the exclusive defense of any matter subject to indemnification by you, at your expense. You agree to cooperate fully with our defense, and no settlement requiring you to take non-monetary action will be made without your consent.

SECTION 18 - SEVERABILITY

If any individual clause within these Terms of Service is deemed void, unlawful, or unenforceable by a governing authority, that specific provision will be severed from the agreement. However, the rest of the Terms of Service will remain fully valid, binding, and enforceable to the maximum extent permitted by law.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

If we fail to enforce any specific right or rule outlined in these Terms, it does not constitute a waiver of that right.

These Terms of Service, along with any operational policies posted on our site, represent the entire agreement between you and House Loving. They supersede all prior communications, proposals, or agreements (whether written or oral) between us regarding your use of the Services.

Any ambiguities found in interpreting these Terms will not be held against the drafting party.

SECTION 20 - ASSIGNMENT

You are not permitted to assign, transfer, or delegate your rights or obligations under this agreement without our express written consent. House Loving, however, reserves the right to transfer, delegate, or assign our rights and obligations under these Terms without requiring your consent or providing notice.

SECTION 21 - GOVERNING LAW

These Terms of Service, and any separate agreements through which we provide you Services, will be interpreted and governed in accordance with the laws of the jurisdiction where House Loving is headquartered. By using the site, you consent to the exclusive jurisdiction and venue of those state or federal courts.

SECTION 22 - HEADINGS

The bolded headings used throughout this document are for formatting and convenience only; they do not alter or limit the actual meaning of the Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

The most up-to-date version of our Terms of Service will always be available on this page.

We maintain the right to modify, replace, or update any section of these Terms at our sole discretion. It is your responsibility to check this page periodically for updates. If material changes are made, we will provide notice as required by law. Your continued use of the website following the posting of any changes constitutes your formal acceptance of those revised Terms.

SECTION 24 - CONTACT INFORMATION

Shop name: House Loving
Email: support@houseloving.com